FAQs
Look through the following FAQs. If your question still isn't answered, reach out to us here.
📦Orders & Shipping
How long will it take to get my order?
All items are made-to-order just for you! Please allow 3–7 business days for production, plus 2–8 business days for shipping depending on your location.
Where do you ship?
We currently ship within the United States. If you're outside the U.S. and want to place an order, send us a note at hello@dataswagco.com and we’ll see what we can do!
💳 Payment & Checkout
What payment methods do you accept?
We accept all major credit cards, PayPal, Shop Pay, and other secure payment options through Shopify.
Can I use a discount code?
Yep! If you’ve got a discount code, you can enter it at checkout. Keep an eye on your inbox or follow us on social for surprise promos.
👕 Products & Sizing
How do I know what size to order?
Each apparel product page includes a sizing chart — please double-check it before ordering. Since everything is custom-printed, we can’t do size exchanges.
What type of shirts do you use?
We mostly use Bella + Canvas 3001 tees — soft, durable, and ethically made. Some designs may use similar styles depending on availability.
Will the print fade or peel?
Nope! Our print-on-demand partners use high-quality DTG printing that’s made to last. Just follow the care instructions and you’ll be golden.
🔁 Returns & Refunds
Can I return or exchange my item?
Because each item is made to order, we don’t accept returns or exchanges unless the item arrives damaged or defective. Please double-check the size and design before placing your order!
What if my item is damaged or misprinted?
We’ll make it right! Just email us within 14 days of delivery with your order number and a photo of the issue. We’ll send a replacement at no cost to you.
What if I entered the wrong address?
If an order is returned due to an incorrect address, you’ll be responsible for reshipping fees. Double-check those ZIP codes!
💡 Other Questions
Can I suggest a design?
Yes please! We’re always collecting ideas for new nerdy merch. Send your brilliant suggestions to hello@dataswagco.com.
Do you offer gift options?
Right now we don’t offer gift wrapping, but every order is packed with care and no pricing info is included in the packaging — so it’s gift-ready by default!
Do you offer bulk or custom orders?
Interested in bulk orders for your team or event? Email us with the details — we’re happy to chat: hello@dataswagco.com